8 Ways Digital Patient Check-In Boosts Efficiency in FFS and VBC Models

Streamlining administrative tasks in today’s healthcare environment is a crucial effort that requires dedicated attention if practices want to reduce costs and lessen overall burden on staff. According to the Medical Group Management Association, greater than 80% of medical practices say the front desk is their most common patient check-in method. Digital patient check-in offers a transformative solution for practices of all sizes, whether managing high patient volumes in a Fee-for-Service (FFS) model or delivering targeted care under Value-Based Care (VBC). Not only does digital check-in reduce wait times, as much as 54% according to JMIR Publications, it can also improve data accuracy while empowering patients to take a more active role in their healthcare experience. This approach leverages modern healthcare automation and the best EMR integrated solutions to streamline workflows. In this blog post, we’ll explore practical ways a digital patient check-in solution would meaningfully drive efficiency across healthcare settings, as well as how a HIPAA compliant digital check-in solution like LobbyLog can revolutionize your practice. 

1. Streamlined Patient Registration

Most practices across the United States employ traditional paper-based registration which can lead to bottlenecks and increased wait times. Adopting a digital patient check-in system can prove to be a key component in modern healthcare automation by ensuring patients can quickly and accurately input their information via a kiosk or tablet. When streamlining your process this way, practices can reduce the burden on front-desk staff, especially with a solution that allows data to flow directly into your electronic health record (EHR). 

2. Improved Data Accuracy for Better Clinical Outcomes

Data accuracy is crucial in healthcare environments, especially for practices leveraging a VBC model or hoping to leverage value based care technology to ensure quality metrics are appropriately accounted for. Inaccurate information can impact reimbursement rates and ACO scoring (including MIPS performance measures). Digital check-in systems ensure that patients can enter their information directly, drastically reducing transcription errors that are common in manual data entry. 

3. Shorter Patient Wait Times

As wait times increase, patient satisfaction and clinical efficiency tend to decrease. By shifting to a digital check-in system, practices can reduce the amount of bottlenecks at registration. Allowing patients to complete their check-in process digitally upon arrival allows them to be seen faster. This reduction in wait time ultimately leads to a smoother clinic flow, better patient throughput, and contributes to a more positive patient experience–another key aspect of patient-centered care. 

4. Lower Operational Cost

By eliminating paper forms, practices can reduce staffing requirements for manual check-ins and minimize data entry errors which offer significant financial benefits. These savings allow practices to maximize the level of care delivered to patients, which is especially for VBC organizations striving to deliver quality care in a financially sustainable manner. 

5. Improved Patient Engagement

Beyond simply reducing wait times, a digital check-in system empowers patients by providing a more transparent and engaging experience. Placing patients in the drivers seat of the input and review of their information allows them to feel more involved in their healthcare journey. This is the key to building patient-provider trust which leads to greater adherence to treatment plans. 

6. Real-Time Updates

In a bustling healthcare environment, allowing staff to have real-time data access to patient information is invaluable. The immediate access improves staff coordination, communication, reduces delay, and helps maintain a more efficient patient flow in your clinic. Real-time updates also support healthcare automation efforts, streamlining workflows and reducing the potential for errors. 

7. Enhanced Compliance and Security

Data security should be top priority for every healthcare provider. Digital check-in systems are built with a robust set of security measures that aid practices in complying with HIPAA regulations. The ability to directly integrate with your EMR offer one less thing for providers or patients to worry about. With increased data breaches and the staunch legal and financial repercussions, a secure check-in system not only protects but also reinforces your practice’s commitment to patients and quality of care.  

8. Flexibility and Ease of Scale

Finally, digital patient check-in systems are inherently scalable and flexible, with the ability to adapt to the unique needs of multiple healthcare settings. Whether you operate a rural clinic or a health system, these systems can be customized to fit your workflow and operational requirements. Implementing a scalable system ensures that as your practice grows, so does your check-in system. This flexibility makes digital check-in platforms an ideal solution for practices looking to prepare for the future. 

How LobbyLog is Leading the Way

LobbyLog is a leading EMR integrated solution offering a HIPAA compliant digital check-in for value-based care engineered specifically for today's fast-paced healthcare environment. We have built a platform with both patients and providers in mind, offering an intuitive and streamlined check-in process to reduce wait times and administrative burdens. 

• User Friendly, Intuitive Interface

Lobbylog’s modern, easy-to-navigate design ensures patients can quickly and accurately get checked in for a visit. This approach not only improves patient satisfaction but also reduces the increased strain on administrative staff. 

• Seamless EMR Integration

As one of the best EMR integrated solutions, LobbyLog integrates smoothly into most existing EMR’s. Automatic transfer of critical patient data directly into your EMR eliminates redundancies and minimizes errors–allowing clinical staff to focus more on patient care. 

• Robust HIPAA Compliance

Built to meet rigorous HIPAA standards, LobbyLog provides peace of mind and a safeguard against data breaches. Data security is paramount in today’s modern healthcare practice and LobbyLog ensures all patient information is encrypted and securely transmitted. 

• Enhanced Patient Engagement

LobbyLog invites patients to take ownership and control of their healthcare journey from the moment they arrive. With transparency and ease of use built into the design, LobbyLog helps to foster a better engaged and information population. 

Ready to boost operational efficiency and drive better patient outcomes? Discover how LobbyLog can transform your patient check-in process and boost value-based care revenue. Schedule a demo today and take the first step towards future-proofing your practice with a more efficient, patient-focused healthcare environment.